Returns & Exchanges
At Sweatband, we want you to be fully satisfied with your sports gear, which is why we offer a hassle-free 30-day return policy for unused items in their original packaging. Whether it is a racket, treadmill, or fitness accessory, we are committed to ensuring you have the right equipment for your training.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the items in their original manufacturer packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship It Back
Print your prepaid shipping label from the portal or use your preferred carrier to send the package to our central distribution warehouse.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.